HELP

Common Questions

Do I need internet during the route?

No — once you open the route page, it works offline. Only the map and navigation require internet.

Can I share the route with my travel partner?

Yes — just share the link with them and they can open it on their phone too.

What if I miss the ship?

The route is designed with a built-in buffer so you return on time. Follow the "Back to Ship" timer — if it turns red, head back immediately.

Can I get a refund?

Yes — if you're not happy, contact us on WhatsApp within 24 hours and we'll refund you, no questions asked.

How long does access last?

30 days from purchase, on the device you used to buy it.

The route is not opening. What do I do?

Try refreshing the page. If the problem continues, contact us on WhatsApp and we'll help immediately.